Shipping policy
Thank you for shopping with YaiLumina. Below are the details of our shipping process to ensure transparency and a smooth delivery experience.
Order Processing
All orders are processed within 1–2 business days after payment is confirmed.
Orders are not processed or shipped on weekends or holidays.
Shipping Time
We offer Free Express Shipping on all orders.
Estimated delivery time:
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2–7 business days (United States)
Please note that delivery times are estimates and may vary depending on your location and external factors.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number.
You can use this tracking number to monitor your shipment in real time.
Shipping Delays
While we aim to deliver your order within the estimated timeframe, delays may occur due to:
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High order volume
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Carrier delays
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Weather conditions
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Customs or unforeseen circumstances
We appreciate your patience and understanding in such cases.
Incorrect Address
Please ensure that your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrectly provided addresses. If you notice an error, please contact us immediately at support@yailumina.com.
Lost or Stolen Packages
YaiLumina is not responsible for lost or stolen packages confirmed to be delivered to the address provided.
If you experience an issue, please contact the shipping carrier directly. We are happy to assist you where possible.
Contact Us
If you have any questions about your order or shipping, please contact us at: